Gymshark Reviews
Based on 33 customer reviews and online research, gymshark.com has a consumer rating of 3.4 out of 5 stars, indicating most customers are generally satisfied with Gymshark.
5 Stars(13)
0%
4 Stars(7)
0%
3 Stars(2)
0%
2 Stars(2)
0%
1 Star(9)
0%
How would you rate Gymshark?
Top Reviews

I ordered from them for Black Friday almost one month ago. I had to send 3 emails to learn that my ordered has been lost in the process. They offered to pay me back or to issue a gift card and say that sending a replacement order was not possible as the items were out of stock. After investigating on my side, I find out that only one item was stock out. And guess what? THE TRACKING NUMBER THEY GAVE ME WAS A FAKE ONE. After contacting the delivery service, they confirmed that it was a SCAM and a FALSE TRACING NUMBER. After complaining and sending 5 more emails (of course they took ages to respond every email pretending to be overwhelmed), they are sending me a replacement order, but considering their customer service, I am not even sure to receive it... AVOID GYMSHARK, they are not trust worthy at all and their CUSTOMER SERVICE IS TERRIBLE.

I ordered stuff which on website said 2-5 days delivery. They gave me tracking number what is showing me is in my town, but 2 weeks no one contact me. Customer service just said to wait 12 more days (why!?), what I refused... Suddenly my order "is lost on delivery" and they want to give me credit of same amount for next order... I don't want to, bcs I waste 2 weeks for nothing and I just want my money back...
All Customer Reviews (33)

Hi it's Rafael!
I just posted "how to style: gymshark 5" inseam shorts | outfit ideas!" on my YouTube: Rafael Mendoza!
They fit true to size. I am 5'10 and 165 lbs. I bought these shorts in the size small. There are not enough good things to say about these shorts! They are amazing! I wear them almost every day. Although I run them through the wash often, their quality has not changed. I have a few pairs including white, black, red, and blue. I was nervous about staining the white pair. But every stain has easily washed off! These shorts are top quality. They are also pretty affordable! Love them.

The Gymshark team were incredibly helpful when I let them know one of the zips on the pocket was faulty. Without even asking they suggested they would send out a replacement and I could keep or upcycle the other pair of pants. Never had such amazing and easy customer support. Credit to the brand!

I recently discovered Gymshark through a fellow youtuber friend of mine and decided to check out their website! First off, it's a good website. Going through their catalog and browsing products was nice and easy. They actually have many clothing options for women but they also sell lots of different pieces for men as well!
I ended up buying from both sections and I surprisingly liked the mens pieces more than I thought. I shopped with a friend and decided to tried on his items too, so check out the video if you'd like to see the try-on's and more of what I thought of this purchase!
(ps. I think it's important that I mention this was the fastest international shipping package I've ever recieved. Still shook.)
ALSO NOTE: The sports bra I purchased was too small and I tried to ship it back but I think the process is a bit complicated for me and since there is NO free returns, I've just decided to give it to a friend.

Love the products already - customer service is top notch, incredibly responsive+ helpful!

Gymshark is one of my go-to places when looking for activewear! Their products are such good quality and relatively affordable too, I just wish they had discount codes sometimes. Other than that, their website is easy to navigate and they have a lot of items/colors to choose from!

Got faulty items several times, even on my refounds, but the costumer service is one of the best ones. They are very friendly and reply very fast. So even though I got faulty items, I do love and recommend GYMSHARK, because I love the designs and thier original quality.

I ordered a pair of sweatpants and upon delivery, they were stolen or lost at my apartment complex. I reached out to Gymshark customer support and honestly was not expecting to get much help due to the situation. To my surprise, they sent a replacement without hesitation and were incredibly kind. Before ever even trying on a pair of Gymshark clothing, I am a customer for life. I appreciate their team tremendously for understanding and helping me.

Amazing customer service! Very quick responses to e-mails and sorted my return within a day, absolutely fab.

I found this store in Instagram and I opened for my self a wide range of goods that I was looking for or become interested in. Really good service and website I like it.

The goods arrived the next day in perfect condition, good quality leggings. Thank you very much. Well done and professionals in their field.

I have bought alot of gymshark clothing and they are normally great quality and super comfortable but I received a pair of leggings not even worn or washed and there was damage to the material in a sensitive area. Which could easily ripped. I have contacted customer services and hope they can replace them.

Wrong size. Wrong items. Missing items. TERRIBLE MATERIAL! Definitely not what I ordered. FALSE ADVERTISING!
Got a Question?
Ask a question and get answers from others!